Membership
There's lots to discover and enjoy at Idea Exchange! Find books, ebooks, movies, music and more. To begin borrowing at Idea Exchange, sign up for a library membership.
Physical Materials1 Day: New Adult DVDs and Rapid Reads 7 Days: Children’s DVDs, Adult older DVDs, Music CDs, and Video Games 3 Weeks: Adult and Children’s books, magazines, books on CD, and Story CDs 6 Weeks: Book Club in a Bag There is no limit to the number of items you can borrow with your membership card, with the exception of:
Loan periods for unusual stuff.Online MaterialsYou can also borrow online! We have eBooks, audiobooks, video, music and magazines that can be downloaded at home. |
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When you check out items, you are given an official due date receipt. You can also view the date your items are due in your online account. If you are late returning your items, you will be charged the following fees until they are returned: Adult + Children’s DVDs and Video Games
Adult + Children Music CDs
Adult MaterialsBooks, Magazines, Books on CD, and Playaways:
Rapid Reads:
Book Club in a Bag:
Young Adult MaterialsBooks, Magazines, Books on CD, Playaways:
Children’s MaterialsBooks + Magazines:
Books on CD, book + CD kits and Playaways:
Late fees for unusual stuff.You are responsible for returning or renewing items on time. Fines exceeding $15.00 will prevent borrowing. Fines can be paid in person by cash, credit or debit at all Idea Exchange locations, except Design at Riverside. |
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Here’s where you can renew items:
An item cannot be renewed when the item:
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Going on vacation and need extra time? Please speak to staff at checkout and request a due date extension with the exception of these items:
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Materials borrowed at one location may be returned to ANY of the following Idea Exchange locations: Hespeler, Preston, or Queen’s Square. Please note: Clemens Mill is temporarily closed for renovations from June 30 to September 4, 2018. During the closure, CM items can be returned to any location except CM. After hours return slots are available for the return of all items except Book Club in a Bag and Tools. There is no after-hours drop box at the Old Post Office, and returns can only occur when the building is open. |
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Place a hold to have items sent to your location. Here’s how:
We will notify you either by phone, mail or by email when the item is ready for pickup. Please note: holds cannot be picked up at the Old Post Office. Materials that can’t be placed on hold are: new DVDs (1 day loan), board books, Rapid Read copies, reference, and Old Post Office materials. There is a hold limit of 50 items. Don’t see the book that you want in the Idea Exchange collection? Request it here. |
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You can temporarily freeze a hold and keep your place in the hold list when you are going away or otherwise unable to pick up it up. Here’s how: In your online account, check the box in the Freeze column beside your hold and click UPDATE LIST. To Unfreeze a hold, uncheck the box and then click UPDATE. Items that are “Available” or “Ready For Pickup” cannot be frozen. |
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You can select to receive an email courtesy reminder notice 3 days before an item is due. This is not applicable for 1 day loan items and only available with email notification. You are still responsible for returning or renewing items before the due date. To sign up for email notifications, contact us in person, by email or phone 519.621.0460. |
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Report lost or stolen cards to the library immediately! That way, we can stop others from using your card. You are responsible for anything borrowed on your card until it is reported lost or stolen. Replacement library cards are $1. |
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Please report lost items immediately to staff. If you lose an item you will be charged the replacement cost of the item and a processing fee. |
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To keep a record of what you’ve borrowed, log into your online account, click on My Reading History and click Opt In. All library materials that you sign out after you click Opt In will appear on the My Reading History screen. If you wish to opt out of reading history, you must first delete all the items and then click the Opt Out button. |
Saved searches is a feature that is unavailable through the Encore catalogue. You can view previous saved searches from your account when you sign in to your online account and select Preferred Searches.
Creating a new saved search is now only available through the Classic Catalogue. A link to the Classic Catalogue is available at the bottom of the Encore search results page.
Save for Later is a feature that is unavailable in the Encore catalogue. Sign in to your online account to view previously saved items in the Save For Later list.
Instead, try using the new feature My Lists!
To save an item to My List, click on the cart icon under additional actions.
Once added, the message "This item is in your bookcart" appears. You also have the option to remove it from your cart. Once finished adding items to your cart, select My Cart at the top right of the screen or view cart in the grey box. This will bring you to the My Cart page.
In the My Cart page, select Save to list. You will then be prompted to sign in to your account.
Give your list a name (description is optional) and click on Create. The item will be added to your newly created list.
To view your list(s), Sign In to your account and select My Lists.
