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Phased Reopening

We’re open!

Starting on Monday, August 10, Idea Exchange is expanding in-person services to include limited browsing of library materials, Wi-Fi access, and limited study space. Member services, computer use, holds pick-up, and Gallery exhibitions also continue.

Idea Exchange is committed to ensuring the wellbeing of our members and staff with our enhanced Safety and Cleaning Procedures. When you visit us, you will be required to wear a face covering which covers your nose, mouth, and chin, as required under Region of Waterloo By-law 20-035.

Our Online Resources and Virtual Programs are always available from the comfort of your home.

We will continue to reopen our services with a phased approach, following the requirements and recommendations set out by government and health officials.

Please check back for up-to-date information on our current services.


  • Pick-up Service: Monday to Saturday, 10:00am – 12:00pm
  • In-Person Service: Monday to Saturday, 12:00pm – 6:00pm
  • Old Post Office: Monday to Saturday, 10:00am – 6:00pm
    Makerspace Pick-up Service and Take and Make kits are still available. Services and hours differ between floors.