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Phased Reopening

Idea Exchange reopening with Pick-up Service

Idea Exchange is excited to be able to reopen our services beginning Tuesday June 16, 2020.  We will be opening with a phased approach, so that we can continue to follow the requirements and recommendations set out by our governments and health officials. During Phase 1 all doors will remain locked and no public access will be given to the buildings.

We want to ensure that everyone stays safe while we reintroduce our services and we will continue to add more services in each of the phases.  For more information on our cleaning and disinfecting procedures, please see: Safety and Cleaning Procedures.

Our Online Resources are always available from the comfort of your home and we will continue to present Programs and Events virtually.

Please check back to this page for up-to-date information on our current services.

Locations and Hours

  • Clemens Mill, Hespeler, Preston, and Queen’s Square will be open for Pick-up Service Tuesday through Saturday from 10:15am to 5:45pm. Items placed on hold can be picked up during these hours.
  • Old Post Office will be open for Makerspace Pick-up Service Tuesday through Saturday from 10:15am to 5:45pm. Members can submit their projects and pick them up when notified they are complete during these hours. New Take and Make kits will also be available.
  • External drop boxes at Clemens Mill, Hespeler, Preston, and Queen’s Square are open (starting at 10:00am on June 16 and will be open 24/7 thereafter). There is no rush to return your items. All due dates have been extended until Tuesday, July 21, and no overdue fines will be charged until further notice.
  • Staff at each location will be available by phone during service hours: Tuesday through Saturday from 10:15am to 5:45pm.