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Services | April 3, 2020

Do you need a recommendation on what to read next online? Help navigating the latest government or health information updates on COVID- 19? Do you need assistance with one of our online resources? Or would you just like to chat with your friendly Idea Exchange staff?

Starting Monday, April 6th our knowledgeable staff are available on chat Monday to Saturday from 10am-5pm and Sunday 1pm-5pm, excluding holidays. They will answer your questions from home.  

Come and talk with us! We are here for you

Chat will be closed Monday, May 18 for Victoria Day.


Submitted by Sherry Southgate (not verified) on

Can't wait to be able to get some books. When do you anticipate being able to do curbside pick-up (if you know at this time)? Should I enter some holds and that will be how the arrangement will be handled when you do open for curbside?

Submitted by Jamie (not verified) on

Thank you for your question. We anticipate that curbside pick up will begin mid-June. We will be making an announcement on the website as well as the exact steps and procedures for placing your requests for pick up. Stay tuned for more details!