There is no shortage of discussion about COVID-19 and the measures needed to keep people safe. This resource list will help you find the most reliable sources of information and support in our region, our province, our country, and across the globe.
Support for Individuals and Families
Financial Assistance for individuals – Canada’s COVID-19 Economic Response Plan – Access financial assistance from the Government of Canada to help with unemployment, quarantine, mortgages and other loans.
Benefits, Credits and Support Payments - Canadian Revenue Agency - The Canadian Revenue Agency provides a guide to how COVID-19 support payments interact with filing taxes.
Telehealth Ontario – A free confidential phone service for receiving non-emergency medical advice and health information from a Registered Nurse. Telehealth Ontario can provide guidance on a range of health concerns in English and French. Toll-free: 1-866-797-0000 Toll-free TTY: 1-866-797-0007
COVID-19 Self Assessment Tool – A diagnostic tool from the Public Health Agency of Canada to help you assess your likelihood of having COVID-19 and provide recommendations regarding self-isolation and testing.
DIY Face Cloth Coverings, Centers for Disease Control and Prevention (CDC) - An instructional guide on how to make your own cloth facial mask at home, along with guidelines for how to use simple masks and what they can do.
When and How to Use Masks, WHO – Video guides and information on when and how to use a face mask to prevent the transmission of COVID-19.
Mental Health and Emotional Well-Being
Mental Health and COVID-19 – Canadian Mental Health Association (CMHA) – Information and support for mental health during COVID-19, including tips for managing anxiety, dealing with loneliness and supporting young people.
Here 24/7 – Addictions Mental Health and Crisis Services, Waterloo - Wellington – Mental health and addictions support in Waterloo and Wellington regions. Initial contact via telephone helpline. 1-844-437-3247 (HERE247), TTY: 1-877-688-5501
Canadian Mental Health Association (CMHA) – Waterloo – Wellington – Resiliency during the COVID-19 Outbreak – Activities, guides and other strategies for managing anxiety and family stress during the COVID-19 response.
Healthy Parenting in the Time of COVID-19, WHO – A helpful downloadable visual guide from the World Health Organization on ways to help children and support family during the COVID-19 pandemic.
Support for Businesses and Organizations
Financial Assistance for Businesses – Canada’s COVID-19 Economic Response Plan – Access financial assistance from the Government of Canada to help employers to keep staff and access credit
Guidance Documents – Public Health Agency of Canada, COVID-19 – A directory of public health guidance documents for business, community organizations and health workers compiled by the Public Health Agency to combat COVID-19.
City of Cambridge – Novel Coronavirus – Updates on city services and news releases through the City of Cambridge.
Region of Waterloo Public Health – Novel Coronavirus – Updates on public health measures and guidelines specific to people in the Waterloo Region. Tracking of new positive COVID-19 cases in the Waterloo Region is updated each Monday, Wednesday and Friday morning.
Food Bank, Emergency Housing and Childcare – Region of Waterloo Public Health – Updates on community supports for facing COVID-19, including access to the Food Bank, emergency housing, washrooms, warming centres and emergency childcare for essential workers in the Waterloo Region.
The Waterloo Region Record - Coronavirus Crisis - The Record.com is offering free digital access to its local coronavirus coverage.
The Cambridge Times - The Times' digital content also provides substantial local coverage on the COVID-19 response in Cambridge.
Ontario Ministry of Health – COVID-19 - Updates on public measures and guidelines for the province of Ontario. This includes all news releases from the provincial government related to the virus and the most recent epidemiological information related to current cases in Ontario. Multilingual.
Ontario Three-Step Roadmap to Reopen - On Mon. Jan. 3, 2022, Ontario returned to a modified version of Step 2 of this plan, due to increased cases and hospitalizations of patients suffering from the Omicron variant.
Public Health Agency of Canada – COVID-19 – Updates on public health measures, guidelines and support available at the federal level for all Canadians. National epidemiological statistics on testing and confirmed cases are posted daily.
World Health Organization (WHO) – COVID-19 – Updates on the international situation for COVID-19, including international media coverage, reports and online training on preparedness.
Tracking SARS-CoV-2 Variant (WHO) - Updates on the development of new COVID-19 strains, including Variants of Concern and Variants of Interest.
Information Network for Epidemics (EPI-WIN) – COVID-19 – Visual tools and infographics provided by the World Health Organization to provide shareable information regarding the COVID-19 pandemic for parents, community organizers and businesses. Multilingual.
Travel Advisories – Public Health Agency of Canada, COVID-19 – Updates on the status of travel advisories related to COVID-19 in Canada, as well as help for Canadian returning from abroad.
Health Canada Authorizes Vaccine for Children 5 - 11 years of age - As of Nov. 19th, a vaccine for children ages 5 - 11 has been approved for use in Canada. Additional information on vaccines for children from Health Canada.
Booster Vaccine Eligibility in Ontario - This news release from the government of Ontario explains who is eligible for a booster vaccine after their first two doses and where individuals can book their appointments for a booster. The booster program begins on Sat. Nov. 6th.
Proof of COVID-19 Vaccination in Ontario - Use this web portal to download your enhanced vaccination certificate, which is necessary for attending "high-risk" indoor locales. You will need your green Ontario Health card to obtain the proof of vaccination certificate through the portal. For help, please call the Provincial Vaccine Booking Line at 1-833-943-3900 (available 8AM - 8PM, 7 days/week).
Get a Vaccine through Region of Waterloo Public Health - The web portal to obtain a vaccine through Region of Waterloo Public Health.
Fact Sheet on the Pfizer-BioNTech Vaccine in Canada - An explanation of the Pfizer-BioNTech vaccine supplied by the government of Canada.
Fact Sheet on the Moderna Vaccine in Canada - An explanation of the Moderna vaccine supplied by the government of Canada.
Fact Sheet on the AstraZeneca Vaccine in Canada - An explanation of the AstraZeneca vaccine supplied by the government of Canada.
Fact Sheet on the Janssen (Johnson & Johnson) Vaccine in Canada - An explanation of the Janssen vaccine supplied by the government of Canada.