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Settlement Workers



Services, Services for Newcomers

  • Library Settlement Program logo
  • Marcela Rodriguez, Settlement Worker at Queen's Square
    Marcela Rodriguez, Settlement Worker at Queen's Square

Services | March 31, 2020

Immigrant settlement workers assist newcomers with their settlement needs. They can help newcomers learn about our culture, find places to learn English, get health care, find a job, find housing, learn about our schools, apply for identification, and more.

  • The YMCA Immigrant Services are working remotely while their office is closed to the public. They are continuing to support newcomers by phone, email, zoom and other technologies.
  • Contact the YMCA at 519-579-9622 ext. 221 or email them at newcomers [at] Messages are being checked and responded to every day.
  • You can write emails in your first language and they will do our best to respond.

Visit their website or social media at Facebook and Twitter for more information.

The YMCA's presence at Idea Exchange is courtesy of the Library Settlement Partnerships program (LSP).

LSP services include one-on-one settlement information and referral, group information sessions, and community outreach. Newcomer settlement workers are working out of 49 public library branches in communities with high newcomer populations providing service in a variety of languages based on community needs.

In Cambridge, the Library Settlement Partnership program is a partnership of Idea Exchange, the YMCA’s Immigrant Services Program, and Immigration, Refugees and Citizenship Canada (IRCC).

Funded by IRCC logo