new to canada banner

Settlement Workers



Services, Services for Newcomers

  • Library Settlement Program logo
  • The YMCA logo

Services | May 24, 2022

As a primary settlement agency in Cambridge, YMCA Immigrant Services acts as a “first stop” for newcomers.  Through the YMCA Library Settlement Partnership (LSP), our Settlement Workers are located within the libraries to continue to support newcomer and immigrant needs.  Our Settlement Workers can provide support with citizenship, housing, education, English language assessments, connecting with community resources and much more.  Through our collaboration with Idea Exchange, together we are working to foster a smooth transition into the Cambridge Community.

Services Offered

  • Virtual settlement support to newcomers
  • Information Sessions relevant to newcomer needs in collaboration with Idea Exchange
  • LSP Staff provide orientation to Library Services and referrals

Contact Information

Mariam Awate, LSP Settlement Worker

  • LSP service is available virtually or over the phone
  • Languages Spoken: Arabic, Amharic, Tigrinya
  • Contact Information: mariam.awate [at] or 519-504-3610

Visit their website or social media at Facebook and Twitter for more information.

LSP services include one-on-one settlement information and referral, group information sessions, and community outreach. Newcomer settlement workers are working out of 49 public library branches in communities with high newcomer populations providing service in a variety of languages based on community needs.

The Library Settlement Partnership program is a partnership of Idea Exchange, the YMCA’s Immigrant Services Program, and Immigration, Refugees and Citizenship Canada (IRCC).

Funded by IRCC logo